This option enables users to update which user is Responsible for multiple tasks.
- Click ‘Multiple Change Responsible’
- Select the tasks to update using the tick box next to each task (click the tick box at the top to select all)
- Select the new user the selected tasks will be re-assigned to
- Click ‘Update’
- On the summary, screen click ‘Cancel’ to abort or click ‘Confirm’ to update the Responsible User
You will be returned to the Tasks tab of the case.
This action is non-reversible.
Note: If a user has left the firm and their cases and tasks need to be reassigned, we recommend using the Report Bulk Update tool.